Customer Rights

At PluffyTech, your satisfaction is our top priority. We are committed to protecting your rights as a customer and ensuring a transparent, fair, and safe shopping experience. As a PluffyTech customer, you have the right to:

  • Transparent Product Information: We provide clear, accurate details about all products.

  • Secure Transactions: Your payment and personal data are protected by industry-standard security.

  • Refunds & Returns: If your product is defective or not as described, you're entitled to a refund, replacement, or repair according to our exchange policy.

  • Customer Support: Reach us through email or chat — we’re here to assist you with any concerns.

  • Privacy: Your data is never shared without your consent. Read our Privacy Policy for full details.

If you feel your rights have been violated, contact us at support@pluffytech.com.

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